Shipping information
Discover everything you need to know about how we deliver your luxury items. From processing times to shipping costs and international options, we're here to make your experience seamless.
Delivery times for your order
At Beauty and Beyond Palace, delivery times can vary depending on the type of order and product availability. For in-stock items, customers can typically expect their orders to be processed and delivered within a few business days. We also offer local delivery options and same-day pickup by appointment for select orders when available.
For pre-orders and specialty items, processing and shipping generally take approximately 7–10 business days, excluding weekends and holidays. We always aim to keep customers updated throughout the process and provide clear communication regarding order timelines, delivery expectations, and any important updates.
Our goal is to make the ordering experience smooth, reliable, and convenient while ensuring customers receive high-quality products and personalized service every step of the way.
Returns and exchanges made simple
If customers need to return or exchange an item purchased from Beauty and Beyond Palace, we encourage them to contact us as soon as possible after receiving their order. Customers should reach out through our website, email, or social media with their order details and the reason for the return or exchange request so we can assist them promptly.
At this time, Beauty and Beyond Palace offers exchanges or store credit only. Requests must typically be made within 24 hours of receiving the item, and all returned merchandise must be unworn, unused, in original condition, and include all original tags and packaging. Certain items, including some pre-orders or special-order items, may not be eligible for exchange.
Our goal is to make the process smooth, fair, and supportive while ensuring customers remain satisfied with their shopping experience. We are always happy to answer questions and help customers find the best resolution possible. For more detailed information, please review our refund policy.
Shipping and delivery costs explained
Yes, Beauty and Beyond Palace does charge for shipping and delivery services. Shipping costs are typically based on the type of delivery selected, the size of the order, and the customer’s location. For local customers, we offer local delivery options, including standard local delivery for a flat fee and same-day delivery for an additional charge when available.
For shipped orders, pricing may vary depending on package size, shipping speed, and destination. We always aim to keep shipping costs reasonable while ensuring customers receive their items safely and promptly. Customers will be informed of any shipping or delivery fees before finalizing their purchase so there are no surprises during checkout.
Our goal is to provide a smooth and convenient shopping experience while offering flexible delivery options that fit our customers’ needs.
Our international shipping reach
Beauty and Beyond Palace proudly serves customers both locally and beyond, with shipping available throughout the United States and select international locations depending on product availability and shipping restrictions. Our goal is to make our luxury-inspired fashion and beauty products accessible to customers wherever they are.
For international orders, shipping availability and delivery times may vary based on the destination country, customs processing, and carrier services. We work to provide reliable shipping options and keep customers informed throughout the ordering process.
If a customer is unsure whether we currently ship to their location, we encourage them to contact us directly so we can assist them and explore the best available shipping options.